People-First, Operations-Ready

Achieve Your Goals with Measurable Impact

VIP Hospitality blends people‑first care with operational precision to achieve higher CSAT, smoother passenger flow, and stronger brand loyalty. From curb to gate, our ambassadors, training, and reporting ensure every moment counts and every traveler feels supported

Airports

Create stress-free journeys with Guest Experience Ambassadors for airport customer support—expert wayfinding, information desks, service desks, TSA/CBP queue line management, and all operational zones, to keep travelers calm, confident, and informed. Offering best in class service.

Airlines

Our Guest Experience Ambassadors deliver seamless on-the-ground support, drive passenger satisfaction and operational efficiency. Our airline ambassadors are deployed across customer facing areas to improve wait times and deliver superior, stress-free experiences for your travelers.

It’s about partnership,
and your vision and goals first

We align our people and processes to your standards—so your goals move forward, with lasting progress through genuine human care.

500+

Employees

20+

Years in Aviation Service

24/7

Operations Staffing Coverage

This can be a statement about services – or a testimonial. If a testimonial, I recommend someone from a current airport. The number to the side is the ASQ data from SEA. So this for a current correlating marketing statement or testimonial. It should be short, but I will reduce the font as needed so the box doesn’t expand

John Deo – CEO ABCWorks

98%

Guest Satisfaction Rate

Our Most-Requested Services at Airports

This breakdown shows which services are included across our airport partnerships most frequently, highlighting our consistent areas of support.

GX Passenger Support & Information
Queue & Line Management
Wayfinding & Guest Guidance
TSA/CBP Checkpoint Support
Baggage Support & Porter
Reporting, QA/QC & Training

Our Clients

emirates
Lufthansa